Legal Governance

Data Controller. PixelNexorax, registered at 756 51 Sunnerstavägen 30, Uppsala, Sweden, is the data controller responsible for the processing of personal data collected through this website and its associated service consoles. Contact: [email protected]

Data Collected. We collect personal data you voluntarily provide: full name, email address, phone number, company name, and project specifications submitted through the work-order requisition form. We also collect anonymized usage analytics (page views, session duration, device type) via functional cookies.

Purpose of Processing. Personal data is processed for: (a) responding to your project inquiries, (b) delivering contracted UI/UX engineering services, (c) sending service-related communications, and (d) complying with Swedish and EU tax and accounting regulations.

Legal Basis. Processing is based on GDPR Article 6(1)(b) (performance of a contract) and Article 6(1)(f) (legitimate interest in responding to business inquiries). For marketing communications, processing relies on GDPR Article 6(1)(a) (explicit consent).

Data Retention. Personal data is retained for the duration necessary to fulfill the stated purposes, or up to 24 months after the last communication for prospective clients. Tax-relevant records are retained for 7 years per Swedish bookkeeping law (Bokföringslagen).

Your Rights. Under GDPR, you have the right to access, rectify, erase, restrict, port, and object to the processing of your personal data. To exercise these rights, contact [email protected]. You also have the right to lodge a complaint with the Swedish Authority for Privacy Protection (IMY).

International Transfers. Your data is primarily processed within the European Economic Area (EEA). Where data is transferred outside the EEA, we ensure adequate safeguards through Standard Contractual Clauses (SCCs) per GDPR Article 46(2)(c).

Scope of Services. PixelNexorax provides UI/UX design, interaction modeling, and web dashboard engineering services as detailed in individual Statements of Work (SOW) executed between PixelNexorax and the Client.

Intellectual Property. Upon full settlement of all agreed invoices, PixelNexorax assigns all worldwide intellectual property rights in client-specific deliverables (source code, design files, interaction prototypes, and digital assets) to the Client. PixelNexorax retains the right to display anonymized case studies unless otherwise agreed.

Payment Terms. Invoices are net 14 days from the date of issuance unless otherwise specified in the SOW. A 50% deposit is required before work commences on projects exceeding $1,500 USD. Late payments incur a statutory interest rate per Swedish Riksbanken reference rate plus 8%.

Limitation of Liability. PixelNexorax's total aggregate liability under any SOW shall not exceed the total fees paid by the Client for the specific service giving rise to the claim. PixelNexorax shall not be liable for indirect, incidental, or consequential damages.

Confidentiality. Both parties agree to maintain the confidentiality of proprietary information exchanged during the engagement. This obligation survives termination for a period of 3 years.

Governing Law. These Terms are governed by the laws of Sweden. Disputes shall be settled by the public court in Uppsala, Sweden, unless the parties agree to arbitration under the Rules of the Arbitration Institute of the Stockholm Chamber of Commerce.

What Are Cookies. Cookies are small text files placed on your device when you visit this website. They help us understand how you interact with our interface and allow us to remember your preferences.

Cookies We Use.

Managing Cookies. You may block or delete cookies through your browser settings. Note that disabling strictly necessary cookies may impair form functionality. For more information, visit allaboutcookies.org.

Third-Party Cookies. PixelNexorax does not serve third-party advertising cookies. Google Maps embedded on the contact page may set functional cookies under Google's privacy policy.

Deposit Refund. If PixelNexorax cancels the engagement before work commences, the full 50% deposit shall be refunded within 14 business days. If the Client cancels before work commences, the deposit is non-refundable to cover reserved capacity and pre-production planning.

Partial Work Refund. If the Client terminates an active project, payment is due for all work completed up to the termination date, calculated on a pro-rata basis against the total SOW value. Any overpayment shall be refunded within 14 business days.

Deliverable Disputes. If the Client identifies material deviations from the agreed SOW specifications, PixelNexorax shall, at its discretion, either (a) remediate the deviations at no additional cost within 10 business days, or (b) issue a partial refund proportional to the affected scope.

Monthly Retainers. Monthly retainer subscriptions may be cancelled with 30 days' written notice. No refund is provided for the current billing period. Future billing shall cease at the end of the notice period.

Refund Process. Refund requests must be submitted in writing to [email protected]. PixelNexorax will acknowledge receipt within 2 business days and process approved refunds within 14 business days via the original payment method.

If you are a California resident, the California Consumer Privacy Act (CCPA) grants you the right to know what personal information we collect, the right to delete your personal information, and the right to opt-out of the sale of your personal information. PixelNexorax does not sell personal information.

To exercise your CCPA rights, contact [email protected]. We will respond within 45 days as required by the CCPA.